FREQUENTLY ASKED QUESTIONS (FAQ)

Returns & Refunds

No. All apparel is custom and made-to-order, therefore it is final sale.

Contact us within 24 hours of delivery with photos and your order number.
We will resolve the issue with a replacement or refund if applicable

Shipping

We recommend UPS or FedEx for the fastest and most reliable delivery.

USPS is available but may experience delays.

At this time, we ship within the United States only.
For special requests, contact us before ordering.

Yes, however additional shipping charges may apply, especially for rods and heavier items.

Apparel and fishing gear may ship separately depending on fulfillment and availability.

No, we do not ship to P.O. Boxes.

Once your order is shipped, delivery is handled by the carrier.
If delays occur, please contact the carrier first, then reach out to us if needed.